Cancellation & Refund Policy
Last updated on Jan 31st 2025
TECHNO DEAL ( VERMA TRADERS ) believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy we want you to be completely satisfied with your purchases. If for any reason you are not happy with your order, we offer a simple 7-day return policy. Please review the guidelines below:
Eligibility for Returns:
Returns are accepted within 7 days from the date of delivery.
The product must be unused, unworn, and in original condition, with all original tags, packaging, and accessories included.
The products should not show any signs of damage, wear, or misuse.
Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
TECHNO DEAL ( VERMA TRADERS ) does not accept cancellation requests for any alter or self stitched cloth etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 2 days of receipt of the products.
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 2 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
After we receive the returned item, we will inspect it, and a refund will be credited within 5–7 business days. Refunds will be issued to the original payment method
- Exchanges: If you wish to exchange your products for a different model, we will assist with the exchange process once we receive the returned item within 5-7 days. Any price difference or shipping charges will be applicable. The exchange products will be delivered then in the next 5-7 days.